Help for Administrators of Clarity Wave | Clarity Wave Help Center

Clarity Wave Admin - Full Training

Learn how to master Clarity Wave in under one hour

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Administrator Help - (Video Introduction)

This is a brief video of the Administrator Help website

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First Steps

First Steps: Onboarding Process

These are the first steps to a successful onboarding with Clarity Wave

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First Steps: Measuring Participation

What is considered a good level of participation?

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First Steps: The Prize Store

How to set up a budget and add prizes

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First Steps: Improving the Organization Through Evaluations

How to use the company and individual scores to improve the organization

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First Steps: How to improve the level of participation

What to do when some people simply refuse to participate

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User Management

How to Add and Deactivate Users (Video Tutorial)

Adding and deactivating a user

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What are the different User Roles (Video Tutorial)

These are the different permissions you can assign to each user

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The Community

Community: How to Deal With Suggestions (Video Tutorial)

Here are some ideas on how to manage the Suggestion Box

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Community: How to get more Suggestions and Comments

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Community - How to Approve and Publish Comments (Video Tutorial)

How to publish user's comments in The Community

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Community - Private Feedback Reported (Video Tutorial)

What happens when someone reports feedback received

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Community - Interactions Limits (Video Tutorial)

Here's where you can set some boundaries around points, comments and suggestions

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Community - Company Portal - News and Announcements (Video Tutorial)

How to add announcements, news and company mission, vision, etc.

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Community - Administrator Message Inbox (Video Tutorial)

Where are the messages you, as an administrator, show up?

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Manage Relationships

Manage Relationships - Add and remove relationships for other users (Video Tutorial)

How to add or remove relationships for other users

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Manage Relationships - Auto Assign and Auto Delete (Video Tutorial)

Learn how to automatically assign relationships in bulk that make sense.

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Manage Relationships - Relationship Deletion Requests (Video Tutorial)

When someone requests the removal of a relationship you need to approve it. Here's how.

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Prize Store

Prize Store Management, Adding Prizes (Video Tutorial)

Learn how to create Benefits and Items as well as see the Purchase History of the prizes.

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Prize Coupon

Download blank prize coupons doe the Prize Store

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Custom Questions

Custom Questions (Video Tutorial)

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Working With Multiple Administrators

Manage Messages - How to Assign different asministrators for different tasks (Video Tutorial)

Spread the workload among several administrators based on their location or other factors

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System Customization

Manage Customization - (Video Tutorial)

You can customize a lot of things about Clarity Wave here

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Manage Customization - Enabling Comments on Questions and Defining the Anonymity Options (Video Tutorial)

How to allow users to comment on questions, either anonymously or not

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Manage Customization - Creating Groups and Subgroups (Video Tutorial)

How to add more filters based on your groups and subgroups

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Manage Customization - Adding Permissions for Managers (Video Tutorial)

How to assign specific people and groups to managers

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