Leadership within a company is one of the key factors, as the leaders are the ones in charge of steering the company in the right direction. In this factor we measure the employees┬┤ perception regarding the level of direction given by the decision-makers.

This is where we evaluate how guided the members of the company feel and how they perceive the quality of that leadership, its containment, direction and guidance. This factor assesses the quality of the communication, as well as the orders, control and feedback given by the people in charge of decision-making within the teams and the different company departments.

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